Payment Information
How to Pay Your Home Legends Invoice
Thank you for choosing Home Legends.
We aim to make paying for your services as simple and convenient as possible. Please ensure payment is made using the details provided on your invoice, as Home Legends operates through multiple companies and bank details may vary depending on the service provided.
Paying by Bank Transfer
The quickest and most common way to pay is by bank transfer. Your invoice PDF contains the bank details for the company that has carried out your work.
Typically used for:
- Gardening Services
- Garden Maintenance
- Hedge Cutting
- Landscaping Services
Typically used for:
- Window Cleaning
- Gutter Cleaning
- Pressure Washing
- Domestic Cleaning
Important: Please use your invoice number as the payment reference so that we can allocate your payment correctly.
Paying by Credit or Debit Card
For your convenience, all invoices include a secure Pay Now link, allowing you to pay online using a credit or debit card. Many customers choose this option because it provides:
- Fast and secure payment
- Instant payment confirmation
- No need to manually enter bank details
- Payment using most major credit and debit cards
Card Processing Fees
Please note that card payments are subject to a small processing fee charged by our payment provider. Any applicable fee will be clearly displayed before payment is completed.
Payment Terms
Unless otherwise agreed in writing, all invoices are payable within 7 days of receipt. If you have any questions regarding your invoice, please contact us as soon as possible and we will be happy to help.
Payment Reminders
Our invoicing system automatically sends payment reminders for outstanding invoices.
If you have recently made a payment, please don't worry if you receive a reminder email. Payments need to be manually matched and reconciled by our team, and during busy periods there can occasionally be a delay between your payment being received and your invoice being marked as paid.
This means that you may receive an automated reminder even though payment has already been made.
No action required if you have already paid.
Once we complete the reconciliation process, your account will be updated accordingly. We take a relaxed and common-sense approach to payment reminders, so please don't be concerned if an automated email arrives shortly after you have made payment.
Frequently Asked Questions
Why do Home Legends have different bank details?
Home Legends operates through separate companies depending on the services provided. Your invoice will always show the correct company name and bank account details to use.
Can I pay by card?
Yes. Simply use the secure Pay Now link included on your invoice.
Is there a fee for card payments?
A small processing fee may apply when paying by card. This fee is charged by the payment provider and will be shown before payment is completed.
What payment reference should I use?
Please use your invoice number as the payment reference whenever possible.
I've paid but received a reminder. What should I do?
Nothing. Automated reminders can occasionally be sent before we have manually reconciled your payment. If you have already paid, your account will be updated once the payment has been matched.
Need Help?
If you have any questions regarding an invoice, payment method, or outstanding balance, our team will be happy to assist.
Thank you for choosing Home Legends.